Hitting the Brakes: Automotive Industry 2025

Akkodis Whitepaper

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The Automotive Industry’s Digital Revenue Engine

OEMs and car dealerships lose more than 60 percent of customer value from the moment a car is purchased. Our solutions help you identify and seize revenue opportunities, so you can recover and enhance customer lifetime value.

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> 2.5 bn

EUR in focus revenue generated for OEMs and dealerships

> 230 m

invoices analysed

128 x

RoI

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How OEMs, NSCs and Dealers Go Full Throttle with Veact

OEMs, NSCs & Importers

Systematically boost total Customer Lifetime Value with digital sales and services.

For OEMs & NSCs

Dealership Groups

Improve total revenue per customer thanks to targeted customer interactions across all your brands and locations.

For dealership groups

Local Dealerships

Punch above your weight in after sales and services to generate immediate profit

For local dealerships

The Veact Impact Network

The One-stop Shop for Effective Lead Management, Added Revenue & Better Service

  • Establish accurate 360° customer profiles
  • Create automated, personalised customer interactions fueled by data-driven insights
  • Guarantee full compliance, data privacy and security
Discover our platform
Veact Lifecycle Manager

Every Veact Story is a
Success Story

Discover real stories of how Veact helps OEMs, NSCs and dealerships of all sizes operate more profitably, efficiently and with the highest level of professionalism.

Success Story OEM

Bringing Inactive Customers Back to Life: Reactivation Strategies

Veact and a renowned European OEM co-developed an innovative marketing strategy to level up aftersales service and revenue, and recapture market share.

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Comprehensive Support: From Data Analysis to Implementation and Success Monitoring

How a large regional BMW dealership group significantly improved their marketing efforts and customer engagement using the Veact Automotive Marketing Platform.

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Bringing Customer Communication into the Digital Age

How the Fuhrmeister car dealership achieves exceptional customer and a nearly 9-fold RoI thanks to smart digital solutions.

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More efficient customer approach with measurable results

How Auto-Team GmbH is growing sustainably through data-driven communication and smart marketing solutions.

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Driving car parts sales with more efficient and time-saving automotive marketing

Autohaus Sperber GmbH & Co. KG in Bamberg and Lichtenfels strengthens customer loyalty through smart marketing solutions and a personalised approach, thereby increasing its sales.

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A Partner Ecosystem of Excellence

Lead management, fleet management, customer loyalty and more: Get an overview of the innovative Veact partner landscape enriching our platform.

CitNow

An app-based platform that covers every stage of the customer journey, providing your customers with a more transparent and simple car buying and ownership experience.

Smart Video Communication

CARDESS

CARDESS capabilities range from identifying sales and service opportunities and creating targeted marketing campaigns from customer data to digitised customer communication and online appointment bookings.

Lead Management

SmartLoyalty

Through efficient and individualised customer loyalty systems as well as innovative marketing ideas, you can increase the loyalty of your existing clients and acquire new customers.

Customer Loyalty
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Explore more Partners

Who We Are

Get to know our company and how we strive for our vision to become the leading solution for customer lifecycle management in the automotive industry.

More about us

Want to Embark on a Journey with us?

Want to join our mission to unlock the full potential of real-time data for personalised interactions, measurable revenue and remarkable customer experiences in the automotive industry? Become part of Veact now!

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