Blend Your Local Expertise with Scalable Operational Excellence
Automatically act on all lead and service opportunities – at just the right time thanks with our automated systems.
More Service for your Customers, More Business for You
Increase in customer loyalty
Increase in revenue per customer
ROI when measuring our added revenue to costs
Boost your valuable resources
Give your hard-working team the best possible digital support
Implement Veact to automate back-office processes and free up valuable time for face-to-face interactions with your customers.
Drive measurable revenue from digital interactions
Build and grow loyalty and steady service and after-sales revenues from existing customers.
Make service processes more convenient
Reduce the workload for your teams and simplify processes for customers through automation for workshop appointments and instant car recognition.
Customer care that manages itself
- Always the correct information at your fingertips thanks to advanced customer data cleansing and enrichment tools
- Approach your customers with the highest level of professionalism in sales, marketing and service interactions – our software does the job for you
Maximise after sales and service revenue
- Consistent, high-quality yet time-efficient approach to long-standing, new and potential customers that reliably generates revenue
- Precise and intuitive reporting on Veact’s performance and results
Tailor-made for local dealerships
These features make your life easier every day – and delight your customers.
Data Quality Management,
including data validation, matching, enrichment
Creation of Accurate 360° Customer Profiles
to build target segments and identify revenue and service opportunities
TISAX and GDPR
assurance – compliant and hassle-free
Workflow & Journey Builder
with intuitive Drag & Drop-interface
Automate customer engagement
on the right channels at the right time with personalised messages, based on lead and upsell signals
Engage your customers
via personal touches and scalable campaigns
Fast and easy connection
to all relevant sources of customer, vehicle and dealership information
Automatic import and updating
of relevant customer, vehicle and dealership information, including real time data
Automatic validation, cleansing, deduping
and matching of imported data
Bringing Customer Communication into the Digital Age
How the Fuhrmeister car dealership achieves exceptional customer service and a nearly 9-fold RoI thanks to smart digital solutions.
