Activate Cruise Control: Automate Customer Service and Revenue Generation

Support your customers with made-to-measure offers and communication along their entire journey.

Turn Casual Customers into Loyal Enthusiasts

9.4 %

average increase in active customers

> 2.5 bn

EUR in focus revenue generated for our dealerships

11.8 %

average increase in revenue per customer

Start Your Data-Powered Revenue Engine

Maximise Aftersales and Service Revenues, and Achieve NSC Targets

Increase aftersales revenue and qualify for NSC bonuses through highly personalised, impactful interactions.

Foster Customer Loyalty at Your Dealership

Build customer loyalty at your dealership group and maximise Customer Lifetime Value (CLV) from sale of the car through to repurchase

Uncover your Business Potential and Identify Growth Opportunities.

Our Customer Vitality Analysis sheds light on the blind spots of your business. Effortlessly grasp the full potential of your customer base.

Transform your Customer Database into a Launchpad for Higher Sales.

The Spotlight solution automatically secures GDPR opt-ins from your customers, making your database actionable for sales automation while ensuring data privacy.

Routine and Tedious Tasks are a Thing of the Past. Make Life Easier for your Customers and your Team.

The QuickBooking appointment solution makes appointment booking seamless for your customers, and for your team. Customer data is automatically synchronised, appointments easily scheduled.

Streamline your Call Centre Operations and Efficiently Handle high Service Volumes.

Our Business Development Center supports your customer service team, ensuring they always have all customer information at their fingertips – across all your rooftops and brand .

Tailor-made approach with reduced workload

Outstanding business performance through maximum accuracy, automation and consistency

  • Leverage our AI-assisted customer data platform to identify revenue and service opportunities
  • Automatically design and execute high performing, personalised customer journeys with outstanding performance that’s in line with your specifications and goals
360° customer view

Building loyalty thanks to enhanced and actionable customer data

  • Leverage real-time lead and service signals to connect with your customers with the right offer at the right time
  • Translate unmatched knowledge about your customers into high impact interactions and campaigns

How Veact Connects Customers, Cars, Data and Partners

Discover our solution and its benefits for your business.

    Data Quality Management,

    including data validation, matching, and enrichment

    Creation of 360° Customer Profiles

    to build target segments, and identify revenue and service opportunities

    TISAX and GDPR-certified

    thanks to advanced data security and privacy protection algorithms

    Workflow & Journey Builder

    with intuitive Drag & Drop-interface

    Automate customer engagement

    on the right channels at the right time with personalised messages, based on lead and upsell signals

    Engage your customers

    via personal touches and scalable campaigns

    Fast and easy connection

    to all relevant sources of customer, vehicle and dealership information

    Automatic import and updating

    of relevant customer, vehicle and dealership information, including real time data

    Automatic validation, cleansing, deduping

    and matching of imported data

    Enhanced functionality:

    Connect the Veact platform to certified 3rd party applications such as loyalty, service and communication solutions

    Leverage your customer profiles in 3rd party apps:

    Make your customer data available to certified partners

    Secure data exchange:

    Bidirectional data exchange with 3rd party applications through strictest data privacy and security measures

    Success Story

    Support all the Way – from Data Analysis to Implementation and Success Monitoring

    How a large regional dealership group used Veact to move away from large-volume, haphazard mailing communication to a more targeted, structured marketing approach

    Ready to Speed up Sales & Service Revenues and Customer Engagement?

    Knowing your customers is the fuel that drives any your revenue engine. And our platform serves as a neutral, data-discrete player in the process.